We deliver door to door at any desired location
For more than 35 years, Van Gool has provided every kind of service related to hoisting and lifting equipment. This means we are not just your supplier or first call for equipment hire, but also your sparring partner when you need help with complicated challenges. As a member, we supply in accordance with the general terms and conditions as maintained by the Metaalunie.
Superior quality materials
Van Gool exclusively offers equipment and tools intended for professional use: the equipment we make available for sale or hire is always from reliable brands, expertly maintained and accompanied by a full test certificate.
Delivery times
Stock items are usually dispatched within 24 hours. Depending on the carrier, your delivery will almost always arrive at its destination within 2-5 working days in Europe, please call us for the delivery date outside of Europe. Are you ordering steel wire or chain slings, or hoists with chains? These items are usually dispatched within 48 hours (on working days). Delivery of custom work, large quantities, added print/logo items or items that are not in stock will be agreed with you beforehand.
Always available
Your production process should run uninhibited - with fault-free and trouble-free equipment. If you experience any issues, we will try to resolve these as quickly as possible. It goes without saying that if it is not possible to repair the equipment immediately, we will provide replacements. We are available on working days between 07:00 - 17:00. As well as our normal opening times, you can also contact us in the evenings and weekends for urgent queries. View our contact details.
Instruction and warranty
When you collect your (hired) equipment from Van Gool, our team members are happy to provide instructions on how to use the equipment or tools. It is also possible to request a manual (hardcopy or digital) to be prepared fully for your hoisting or lifting job.
On-site delivery and collection
All (hired) equipment can be delivered and collected by Van Gool Verhuur. Our own fleet and flexible planning allow us to deliver and collect all required equipment to your schedule and at any location. The times and dates of delivery and collection will be discussed and agreed. The relevant delivery costs are calculated on the basis of distance and order size. The delivery location must be easily accessible by small truck. For the collection of hired equipment: all equipment must be clean and dry and prepared for collection as it was delivered.
Returns
If you have any unforeseen or unexpected returns, please discuss your requirements with one of our team members after we issue you with a return number. This return number can be used to return goods in accordance with our general terms and conditions, or to drop goods to our warehouse in Beverwijk. You will be liable for the cost of returning goods. If there was a delivery error in our part, we will bear the cost of your return.