Our frequent asked questions

Depending on your wishes, you will receive your certificate (s) upon delivery of the goods, within 24 hours online in our certificate program or sent by post within a few days.

You can request login details via +31 (0)251 - 2919 19, via info@vangool.nl or fill in our contact form.

You can request login details via +31 (0)251 - 29 19 19 or marketing@vangool.nl. You can also create your own account.

You are welcome to visit our company and showroom in the Netherlands. We're happy to send you images of our products by email if you're not able to visit us.

Pay pal, cash, bank transfer or online payment. 

In the Netherlands it will be often the next working day. Outside the Netherlands 2-7 working days. Contact our staff for more detailed information.

On our contact page you will find all details, openings hours and directions.

In consultation with one of our employees and after been issued with a return number, you can return goods. Check our delivery page and the EKH Inspection and Repair Terms & Conditions for more information.

Yes, a visit is always possible. Depending on your wishes, we can inspect or test on site. Our employees will advise the follow-up with you. This can be a follow-up visit by one of our inspectors, inspection at our location or the use of a mobile testing device or container with a tensile tester on site. Please contact our employees.

Capacity, max. Load or working load (Working Load Limit, WLL) is the max. permissible load that may be lifted during straight hoisting work. This is considerably lower than the theoretical tensile strength (Minimum Breaking Load, MBL), depending on the lifting equipment and the activities. For example, the utilization factor or safety factor (SF) for hoisting with steel cables is 5, while it is 7 for webbing slings. In the past, SWL or Safe Working Load was used instead of WLL. In the maritime sector it's still quit common to use SWL.

C15 for single use only. Standard grade 80/100 eye bolts are intended for straight lifting. Rotating or swivel eye bolts / lifting eyes are suitable for lifting at an angle. Take a look at our wide range of products.

How long it takes depends on several factors. You will always receive an indication upon enquiry. 

We can click & collect hire equipment in the Netherlands on request. Contact us about the possibilities at +31 (0) 251-29 19 19 or send an email to verhuur@vangool.nl.

We specialize in professional use and therefore focus exclusively on the business market. We ask for Chamber of Commerce and VAT information when hiring lifting equipment.

Our visiting hours are on working days from 7.00AM to 4.30PM. Office hours are till 5PM.

Yes, the deposit depends on the hired equipment.

Wherever there is a risk of falling, wearing a harness belt is recommended. Wearing a harness is mandatory from a working height of 2.5 meters.

A lanyard or a fall arrestor is needed as a connecting piece to leash to your fall harness and the anchor point.